72% of Aussie shoppers say they wouldn’t give an online retailer a second chance if they had a bad experience. Online shoppers were savvy before, but how much has the pandemic changed our online shopping expectations?In this article, we highlight some of the top online store features customers can’t do without. So if your online business is looking to make the most of the e-commerce surge; consider implementing these features if you haven’t already. Just last year in Australia alone, 1.3 million households were first-time shoppers – 93% of them making their very first purchases between March and December 2020. […]

Elon Musk was recently quoted as saying, “If you need encouragement, don’t be an entrepreneur”. While severely realistic (and a tad harsh), this merely states the tenacity and resilience it takes to face the struggles of owning and growing your own business with or without the pat on the back. Like it or not, small to medium e-Commerce businesses have to work harder than ever to cut through the noise and stand out from competitors who can afford bigger campaigns. Despite it being a great time to leverage the e-Commerce shopping boom, entrepreneurs have to consistently re-prioritise their focus and […]